2. Your company states “100% Satisfaction” how do you guarantee satisfaction to your customers?
Our company 100% satisfaction mean that we will go above and beyond to make our customer moving experiences is the best. We also have an outstanding customer service department that goes the extra step for our customers. In the moving company not all move are perfect you may come across some problem to us it’s how we resolve the issue. Its starts from the moment the customer calls with their concern to the very last call with a follow up to see how everything turned out. A customer wants to know you are not there just to listen they want to know that you understand there problem and you are going to do everything in your power to try and fix it.
We also have an outstanding moving team, our warehouses staff come with high standers. We require them to go through a background check from prior job. We also go through extensive training on what we require them to do at a move. We train them to be the best of the best cause this is what we want to give our customer 100% satisfaction.